Frequently Asked Questions

Everything you need to know about your Sauté experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Do you offer international shipping?

Yes, Sauté ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my package?

Once your order is shipped, you will receive an automated email containing your tracking link. You can also track your status directly through the 'Order History' section of your account.

Are your products covered by a warranty?

All Sauté products come with a one-year limited warranty against manufacturing defects. If you experience any issues, please reach out to our customer service team with your order number.